Re-Routing

10/16/07 - This evening, we have implemented a different routing protocol in order to improve the stability of the network. Anyone who has problems connecting should call our 800 number.

Power Outage

08/30/07 - As of 4.22pm we have lost power at our Network Operations Center. We are currently running on our UPS and have shut down all non-essential services. If the power outage is prolonged, we will have to momentarily shut down all service while we switch to a backup generator.

Update - At 5.10pm, we have now shut down the email server in order to conserve battery power. We have concerns that the backup generator will not have enough output to drive all the equipment necessary, so we will try to keep the UPS going for as long as we can.

Update - At 6.10 the power came back on, so all services are up and running. We have however lost contact with our tower in Antioch. We are investigating the problem.

New Email Settings

08/14/07 - Recently we have been having slow response from our email server with our outgoing mail. The reason for the slow performance is that it scans your email for viruses as you send it out. Due to a recent update of the virus scanner it is now running more slowly than in the past. We have set up a secure connection on a different port, which does not scan the outgoing email, and results in much better performance. This requires our users to update their email settings. Basically what we need to do is change your outgoing mail to port 465 and use SSL.

Windows Mail Instructions (Vista)
1. Click on the Tools menu
2. Select Accounts
3. Select the email account and click properties
4. Click on the Advanced tab
5. Click on "This server requires a secure connection (SSL)"
6. Change the Outgoing mail (SMTP) port number to 465
7. Click OK and Close

Outlook Express Instructions:
1. Click on the Tools Menu
2. Select Accounts
3. Click on the mail tab at the top
4. Select the account and click Properties
5. Click on the Advanced Tab
6. Make the changes as shown below
7. The first time you use the secure connection, it will ask you to accept a certificate. Go ahead and accept, and you should be ready to send mail as normal